Canon
Information Technology Services,
Inc.
Overview of the Company
Canon ITS, headquartered in
Chesapeake VA, is a wholly owned
subsidiary of Canon USA, with
approximately 118,000 employees
worldwide. Our organization provides
support services for all small
office and consumer products,
including digital cameras,
camcorders, printers, fax machines,
copiers, calculators, and
binoculars. Our location operates
within an 80,000 square foot
facility and staffs in excess of 500
employees.
Our primary function is to provide
technical support to Canon customers
within the USA. By using
state-of-the-art-technology, we are
able to provide solutions for our
customers via telephone, e-mail,
internet, and fax.
While technical support is our
specialty, the service doesn’t stop
there. We handle numerous other
types of inquiries regarding Canon
products within our facility. Our
Pre-Sales team assists customers on
questions related to product
features, functionality, and "where
to buy".
Classifications of vocations within
the company:
Customer Service,
Technical Support, Training, Quality
Assurance, Reporting and Analytics,
Account Management, Information
Technology, Accounting, Facility
Management, Human Resources.
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Classroom visitations (guest
lecturer |
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Job
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Willing to have student
interns: |
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Mentorship |
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Approx. 12 __students |
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Teleconference capability |
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Workplace Readiness Skills |
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Reading |
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Work Ethic |
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Mathematics |
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Positive Attitude |
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Writing |
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Independence &
Initiative |
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Speaking and Listening |
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Self-Presentation |
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Computer Literacy |
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Attendance |
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Problem Solving |
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Team Member |
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Seeing the "Big Picture" |
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Contact Information:
850 Greenbrier Cir
Chesapeake, VA 23320
(757) 579-7105
www.cits.canon.com
Dan Bell